Your Privacy is a Feature, Not a Footer.

This document is our engineering blueprint for data handling. It's designed to be read, not just filed away. Every clause reflects a technical constraint, a user expectation, or a design trade-off we actively chose.

Contact Our DPO

At a Glance

Controller
Trackeno Studio
Jurisdiction
Italy (GDPR)
Scope
Website & Games
Effective
2026-01-01
01 / Foundation

How We Process Your Data

Every interaction with our website or games triggers a predictable data flow. We designed our systems to minimize data collection by default, treating personal data like a liability—something to be contained and secured.

Legal Basis (Art. 6 GDPR)

Legitimate Interest: For basic site analytics and security logging. We balance this against your privacy through strict retention periods (see Section 4).
Contractual Necessity: Required only for account creation and game saves. Never used for marketing unless explicitly opted-in.

Data Minimization in Practice

We do not build customer profiles. Game telemetry is anonymized within 24 hours and aggregated. Your email is stored in a hashed format unless you interact with support. Our Cookie Policy details our strict category approach: strictly necessary only.

Data Flow Diagram

Data flow visualization
  • Input: Browser / App
  • Step 1: TLS 1.3 Encryption (In Transit)
  • Step 2: Input Validation & Sanitization
  • Step 3: Pseudonymization (If Stored)
  • Step 4: Ephemeral Cache (24h)

The Cookie Dilemma

A Privacy Lens

Decision lens visual

On a gaming site, performance is paramount. Third-party cookies for ads or analytics are performance killers. Our choice was stark.

What We Chose

Server-side logging with IP pseudonymization. Zero third-party trackers. A single, first-party session cookie for game saves.

Optimizes

Speed, User Trust, Legal Compliance

What We Sacrificed

Granular user behavior analytics. Real-time conversion funnels. Cross-visit retargeting capabilities.

Sacrifices

Marketing Automation, Deep Behavioral Insights

"A player's frame rate is more important than our marketing team's dashboard. We chose the player." — Tech Lead, Internal Memo Q2 2025
02 / Your Rights

Your Data, Your Control

Under GDPR and Italian privacy law, you hold the rights below. We've built the technical pathways to exercise them without gatekeeping or delay.

1

Right of Access (Art. 15)

Request a full copy of all data we hold. Process time: 30 days max.

Initiate Request →
2

Right to Erasure (Art. 17)

Ask us to delete your account and all associated personal data.

Excludes: Legal obligation data, anonymized analytics.
3

Right to Portability (Art. 20)

Download your game save data and profile in a machine-readable format.

Format: JSON. Structured by game title & timestamp.
4

Right to Object (Art. 21)

Stop us from processing your data for 'legitimate interest' (e.g., analytics).

Data Protection Officer

Data protection contact

For any data-related questions or requests, our DPO monitors this inbox directly.

Email:privacy@trackeno.space
Response SLA:3 Business Days
Channel:Dedicated Secure Portal
Full Contact Details

How We Protect & How Long We Keep It

Security isn't a feature. It's a foundational layer. Our retention periods are not arbitrary; they're based on user utility and legal requirements.

Encryption (At Rest)

Database fields containing personal identifiers (emails, tokens) are encrypted using AES-256-GCM.

Encryption concept

Access Control

Zero-trust model. Engineering staff have segmented access. No single database key holds all data.

Access control visual

Game Saves

Stored indefinitely unless manually deleted by the user. Max 3 saves per game per account.

User Controlled

Server Logs

Anonymized IP addresses after 7 days. Full deletion after 30 days for security audits.

System Necessity

Data Retention Timeline

7 Days

Raw Server Logs

Full IPs, request paths

30 Days

Pseudonymized Logs

Hashed IPs, timestamps

Indefinite

Game Saves & Accounts

Until deletion request

See Cookie Policy for session lifecycle.